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_aHF5415.123 _b.P54 1995 |
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| 100 | 1 |
_aPhipps, Rosemary. _915784 |
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_aUnderstanding customers / _cRosemary Phipps and Craig Simmons. |
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_aOxford : _bButterworth-Heinemann, _c1995. |
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| 300 |
_a289 p. : _bill. ; _c30 cm. |
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_aCIM student workbook series. _pMarketing _915785 |
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| 490 | 1 | _aThe marketing series | |
| 500 | _a'Published on behalf of the Chartered Institute of Marketing' (t.p.) | ||
| 500 | _aIncludes index. | ||
| 590 | _aLAWAL/B-20726/090517 | ||
| 650 | 0 |
_aConsumer behavior. _94521 |
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| 650 | 0 |
_aCustomer services. _913730 |
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_aMarketing research. _915786 |
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_aConsumer behavior _zGreat Britain _xExaminations, questions, etc. _915787 |
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| 650 | 0 |
_aMarketing research _zGreat Britain _xExaminations, questions, etc. _915788 |
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| 700 | 1 |
_aSimmons, Craig. _915789 |
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| 710 | 2 |
_aChartered Institute of Marketing. _915702 |
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_aMarketing series (London, England) _915790 |
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