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Results of search for 'an:"85127875"'

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	1.	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara, 1949- \| Wilson, Ray W. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2008Availability: No items available Add to cart (remove)
	2.	The library's continuous improvement fieldbook : 29 ready-to-use tools / Sara Laughlin, Denise Sisco Shockley, Ray Wilson. by Laughlin, Sara, 1949- \| Shockley, Denise Sisco \| Wilson, Ray W. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2003Availability: No items available Add to cart (remove)