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Results of search for 'an:85056344'

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	1.	No cover image available Customer service : how-to-do-it manual for librarians / Suzanne Walters. by Walters, Suzanne. Material type: Book; Format: print ; Literary form: Not fiction Publisher: New York : Neal-Schuman Publishers, 1994Availability: No items available Add to cart (remove)
	2.	The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson. by Laughlin, Sara, 1949- \| Wilson, Ray W. Material type: Book; Format: print ; Literary form: Not fiction Publisher: Chicago : American Library Association, 2008Availability: No items available Add to cart (remove)