Brennan, John,

Managing quality in higher education : an international perspective on institutional assessment and change / John Brennan and Tarla Shah. - Buckingham [England] ; Philadelphia, PA : Organisation for Economic Co-operation and Development, Society for Research into Higher Education & Open University Press, 2000. - vii, 159 p. ; 23 cm.

Includes bibliographical references (p. [148]-152) and index.

0335206735 (pbk.) 0335206743 (hard)

B-29601

99088069


Education, Higher--Evaluation--Case studies.
Total quality management--Case studies.

LB2331.62 / .B74