Rackham, Neil. Rethinking the sales force : redefining selling to create and capture customer value / Neil Rackham, John R. DeVincentis. - New York : McGraw-Hill, c1999. - x, 308 p. : ill. ; 24 cm. Includes index. ISBN: 0071342532 Source: B-32959 LCCN: 98047875 Subjects--Topical Terms: Sales management.Selling. LC Class. No.: HF5438.4 / .R343 1999 Dewey Class. No.: 658.8/1