Getting to yes : negotiating agreement without giving in /
by Roger Fisher and William Ury, with Bruce Patton, editor.
- 2nd ed.
- New York, N.Y. : Penguin Books, 1991.
- xix, 200 p. ; 20 cm.
"Second edition by Fisher, Ury, and Patton." 1st ed. published: Boston : Houghton Mifflin, c1981.
Offers strategies for all levels of negotiation and conflict resolution, including those that involve parents and children, neighbors, bosses and employees, customers and corporations, and tenants or diplomats.