Tell me exactly what happened dispatches from 911 / [electronic resource] :
Caroline Burau.
- Saint Paul, MN : Minnesota Historical Society Press, 2016.
- 1 online resource (pages cm)
- UPCC book collections on Project MUSE. .
"A veteran 911 operator shares her on-the-job experiences at both a single-person call center and a ground and air ambulance service. Whatever the position, the challenges for a dispatcher never end. Tragedy, boredom, and mind-bending weirdness are constant companions, as her stories--some funny, some odd, some sad--show. Regardless of the scenario, Caroline Burau handles each situation with efficiency, empathy, and humor"-- "Inside the world of emergency dispatch, tragedy, boredom, and mind-bending weirdness are constant companions"--
9781681340104 1681340100
Burau, Caroline, 1973-
BIOGRAPHY & AUTOBIOGRAPHY / Medical. BIOGRAPHY & AUTOBIOGRAPHY / Personal Memoirs. Telephone--Emergency reporting systems. Assistance in emergencies--United States. Police dispatchers--United States--Biography.