The power of a positive no : how to say no and still get to yes / William Ury.
By: Ury, William.
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BookPublisher: New York : Bantam Books, 2007Description: xii, 257 p. : ill. ; 22 cm.ISBN: 9780553804980; 0553804987.Other title: Positive no.Subject(s): Negotiation | NegotiationDDC classification: 158.2 Summary: Describes the art of the "Positive No," a three-step method for saying "no" to people at work, home, and in the community without destroying relationships.
Includes bibliographical references and index.
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Describes the art of the "Positive No," a three-step method for saying "no" to people at work, home, and in the community without destroying relationships.
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